FAQ
Questions, answered honestly
Everything about agents, packs, pricing, and what happens after you start.
FAQ
Everything about agents, packs, pricing, and what happens after you start.
Adding the assistant to a website you already have is a month-to-month lease, priced per business, because the real work is writing your knowledge base — a two-service business and a twelve-service business aren’t the same job. A new website with the assistant built in starts at $1,500 plus $99/month (Starter) or $3,500 plus $199/month (Growth); Custom is scoped. Custom apps come in two tiers. The small business app is $1,500 one-time to build and $249/month hosted — we own it, we run it — until you buy it outright for $3,500 minus half of every monthly already paid ($124.50 off per monthly), flooring at $512 after 24 months — bought on day one that is $5,000 to own your own app. A bigger custom build is quoted from $10,000 with 50% of the quote due before the build starts, hosts at the same $249/month, and costs 50% of the build price to own; those monthlies do not credit toward it. Every engagement starts with a free consult and a written quote; there is no checkout and no self-serve signup. See pricing →
From a knowledge base we write using your real information — your services, hours, service area, process, policies, and the pricing you’re comfortable stating publicly. You read every word and approve it before it goes live. It cannot answer from anything else, which is exactly why it can’t invent your prices.
Conversations are ephemeral — they live in the visitor’s browser tab and are gone when it closes. The server keeps no transcripts. Two exceptions, both narrow: if the visitor submits a lead, the transcript is saved with that lead so you have context when you call back; and if the assistant couldn’t answer something, that one question is kept for 30 days so we can fix the gap, then deleted automatically. Full privacy policy →
Two independent AI providers sit behind every assistant. If the primary has an outage, answering continues on the backup instead of the widget going dark on your homepage.